Refund Policy

1. General

Commently offers subscription plans and usage-based features. Because the Service may be delivered immediately upon purchase, refunds are granted only in the situations described in this policy or as required by applicable law.

2. Trial and Free Plans

If a plan includes a free trial, you can cancel anytime during the trial to avoid being charged. Once a paid billing period begins, the refund rules below apply.

3. When Refunds May Be Approved

We may approve refunds in cases such as:

• Duplicate charges for the same billing period.
• Accidental plan purchase followed by an immediate request and no material usage.
• Billing errors caused by our systems.
• Service unavailability for an extended period that materially prevents use of paid features.

4. When Refunds Are Not Usually Approved

• Change of mind after a significant portion of the billing period has elapsed.
• Results not meeting expectations (engagement outcomes vary).
• Account suspension due to a violation of our Terms.
• Third-party issues outside our control (for example, LinkedIn restrictions or outages).

5. How to Request a Refund

Contact us with your account email and the details of your request. For faster resolution, include the invoice/receipt identifier and the date of the charge.

Use the Contact Us page or email contact@commently.in.

6. Timing and Processing

If approved, refunds are issued to the original payment method. Processing times depend on your payment provider and financial institution.

7. Changes to This Policy

We may update this policy from time to time. The latest version will be posted at this URL.